Question 1

How long will my order take?

Accepted Answer

After you received your order confirmation, the shipment will take 3 till 10 working days.

Question 2

Can I track my order?

Accepted Answer

PostNL offers a tracking link. Look for your tracking code that you received in your e-mail and enter it trough the following link: https://www.postnl.nl/ontvangen/post-ontvangen/track-en-trace/

Question 3

Can I return the items I bought?

Accepted Answer

You can return your items within 30 days if it is damaged, or if it didn't exceed your expectations and it is unworn. We can offer you another item (non-faulty) or a refund. See return policy for more information.

Question 4

When will I receive my refund?

Accepted Answer

The refund process can take up to 14 working days.

faq

Frequently asked questions

How long will my order take?

Can I track my order?

Can I return the items I bought?

When will I receive my refund?